Our Services
SQLServer Service
SERVICE DESCRIPTION |
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Description: |
The SQL Server Service provides an enterprise level Microsoft SQL Server database environment for client use.
SQL Server (also " MSSQL") is a relational database management system (RDBMS) produced and supported by Microsoft. It was originally developed by Microsoft, Sybase and Aston-Tate in 1989, and is a fully-featured database capable of handling the most demanding transaction processing. This service includes 3 environments for development, quality assurance, and production (DEV/QA/PROD). |
SLA Standard link: |
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Available To: |
Department, UCOP, other UCs |
Costs: |
Standard: $ 578.00 /month |
Billing Code: |
Standard billed as: "DB-SQLSV" |
| Dedicated Service Levels | Standard | |
|---|---|---|
| Price Per Month | $ 578.00 | |
| 10 GB of Storage (3.33GB for DEV/QA/PROD) | Included | |
| Dev, QA and Prod Environments | Included | |
| Hosted on VM Servers running Windows 2022 on a dedicated ESX VMware cluster | Yes | |
| Servers hosted in IST Data Center | Yes | |
| Service availability for Production instances 99% of the year | Yes |
|
| Consulting Included | 25 Hours/yr | |
| Additional Consulting | $
170.00 /hr
|
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| Production Support Hours | M-F, 8am-5pm, Application Support | 24x7 Infrastructure Monitoring |
| Add-on for dedicated VM Price per month per VM |
$ 649.00 | |
| Add-on for production support for dedicated instance Price per month per instance |
$ 232.00 | |
| Add-on for additional storage with backups in 5GB increments Price per month per instance |
$ 2.80 |
25 Hours consulting for database administration support per year:
- Initial database configuration
- Integration into the technology stack
- Year-long support for simple tickets, firewall tickets, and questions
- Initial database configuration and integration into the technology stack
- Support for application upgrades and database administration consulting
- Support for scheduling and implementing patching and upgrades based on the customer's schedule
- Responding to off-hour emergency events
- Attending customer meetings
- Special monitoring or reporting requests
- Additional database administration support is available to customers at the consulting rate.
- 10GB of storage is included with the service. Additional storage with backups may be purchased in 5GB increments. Utilization is determined monthly. (Storage is an extremley fast, solid state drive(SSD) Storage Area Network(SAN))